Refund policy

If you are not 100% satisfied with your purchase, you can return your order within seven (7) days of the delivery date.

Please email info@mednokta.com to begin your return. Do not return until approved. Once approved, we will send you a shipping label.

The returned items must be in resaleable condition: unworn, unused, unwashed, and in the original packaging with all original tags attached.

Please note: There will be a 20% restocking fee deducted from your refund for all returns. However, if you prefer to avoid the restocking fee, you can opt to have 100% of your refund applied as store credit.

Once your return is received and inspected by our staff (usually within 72 hours of receipt), your refund will be processed as follows:

• If you opted for a refund to your original method of payment, the refund, minus the 20% restocking fee, will be automatically applied within 7 business days.
• If you opted for store credit, the full refund amount will be added to your account. You will need to create an account if you do not have one, and the credited amount will be available for you to use at any time.

Depending on your credit company, it may take an additional 3-10 business days after your refund is applied for it to post to your account.